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Key Features

  • Unified Data Correlation
    ▫️Aggregates telemetry from packets, flows, endpoints, and digital experience.
    ▫️Normalizes and enriches data to provide a holistic view of IT performance.
  • Adaptive AI Engine
    ▫️ Learns baselines across applications, networks, and user journeys.
    ▫️ Detects anomalies, reduces noise, and prioritizes issues by business impact.
    ▫️Provides guided remediation and proactive recommendations.
  • Cross-Domain Observability
    ▫️Correlates AppResponse (packet forensics), NetProfiler (flow analytics), and Aternity (digital experience).
    ▫️Integrates with cloud-native telemetry and third-party ITSM/observability platforms.
  • Business-Aligned Dashboards
    ▫️Unified views for IT operations, executive stakeholders, and business owners.
    ▫️KPIs tied to productivity, customer satisfaction, and revenue impact.
  • Cloud & Hybrid Readiness
    ▫️Supports multi-cloud, SaaS, SD-WAN, and Zero Trust architectures.
    ▫️Delivered as SaaS or hybrid deployment.

Benefits for the Client

  • Break silos – unify network, application, and user experience monitoring.
  • Accelerate troubleshooting – correlate symptoms across data sources for faster MTTR.
  • Proactive operations – AI identifies degradation before users are impacted.
  • Business alignment – insights linked to productivity, satisfaction, and revenue.
  • Simplify IT landscape – consolidate multiple tools into one AIOps platform.

Why Riverbed IQ Ops is Different ?

  • Actionable Intelligence with Adaptive AI – not just detection, but guided resolution.
  • 360° observability – packets, flows, endpoints, and digital experience in one platform.
  • Enterprise-to-cloud coverage – hybrid and multi-cloud environments supported.
  • Open ecosystem – APIs and connectors for ITSM, SIEM, and observability platforms.
  • Proven heritage – built on Riverbed’s trusted monitoring technologies (AppResponse, NetProfiler, Aternity).

Typical Use Cases

  • Detect and resolve SaaS or cloud performance issues before they impact users.
  • Troubleshoot hybrid WAN/SD-WAN connectivity with flow + packet correlation.
  • Optimize employee productivity and customer experience through DEM insights.
  • Provide business-aligned reporting to executives with AIOps-driven KPIs.
  • Simplify IT operations with a unified observability and AIOps framework.

Services & Support (What We Offer)

  • AIOps Maturity Assessment – evaluate current monitoring and automation gaps.
  • Deployment Services – implement IQ Ops across hybrid IT environments.
  • Integration Workshops – connect IQ Ops with ITSM, SIEM, and observability tools.
  • AI & Analytics Tuning – customize baselines, alerting, and business KPIs.
Page

Address
  • Simac BMS BE
    HQ Industrieweg 8
    B-3001 Heverlee Belgium
  • Simac BMS BE
    Bosstraat 54
    3560 Lummen Belgium
  • WAVETEL IDF Porte de Versailles 374, rue de Vaugirard
    F-75015 Paris
  • WAVETEL (HQ)
    Espace du Ter
    13, Bd Jean Monnet
    F-56260 Larmor-Plage
Follow-us
Address
  • Simac BMS GmbH
    Riehler Str. 33
    50668 Köln
  • Simac BMS NL
    De Run 1101
    5503 LB Veldhoven
  • WAVETEL OUEST
    Parc de La Conterie
    18, rue Léo Lagrange F-35131 Chartres de Bretagne
  • WAVETEL TRÉGOR
    Espace Ampère
    4, rue Ampère
    F-22300 Lannion
En construction
mail

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