Network Performance Monitoring and Diagnose (NPMD)

“High-performance, lossless packet capture and analysis up to 200G.”

What is SYNESIS?

SYNESIS is a next-generation packet capture and analysis system built by TOYO Corporation.
It provides line-rate, lossless recording of network traffic at speeds up to 200 Gbps, with advanced indexing and playback capabilities for troubleshooting, compliance, and cybersecurity investigations.

Unlike traditional probes, SYNESIS combines high-speed capture hardware with intelligent software analysis, making it ideal for telcos, enterprises, and government agencies that need to see every packet without compromise.

Key Features

• High-Speed Packet Capture
  ▫️Supports 1G, 10G, 40G, 100G, and up to 200G interfaces.
  ▫️Lossless capture at full line rate.
• Massive Storage & Indexing
  ▫️Petabyte-scale storage capacity with optimized compression.
  ▫️Fast indexing for rapid search and retrieval.
• Advanced Packet Analysis
  ▫️Deep packet inspection for thousands of protocols.
  ▫️Latency, jitter, and error detection.
  ▫️Flow reconstruction for VoIP, video, and transactions.
• Real-Time & Historical Analysis
  ▫️Stream live traffic for real-time monitoring.
  ▫️Retrieve archived traffic for forensic investigations.
• Modular & Scalable Architecture
  ▫️Scales from portable units to carrier-grade multi-chassis systems.
  ▫️Deployment options for enterprise, data center, or lab environments.
• Virtual & Cloud Support
  ▫️Capture and analyze traffic in virtualized and cloud-native infrastructures.
  ▫️Integration with virtual TAPs and packet brokers.

Benefits for the Client

• Total visibility – capture every bit, byte, and packet at line rate.
  
• Rapid investigations – retrieve and replay traffic to reconstruct incidents.
  
• Proactive assurance – detect performance degradations before impacting SLAs.
  
• Regulatory compliance – retain forensic-grade packet records.
  
• Flexible deployment – from portable troubleshooting tools to backbone recorders.

Why SYNESIS is Different ?

• 200G-ready performance – among the fastest packet recorders on the market.
  
• True lossless capture – no dropped packets, even at peak utilization.
  
• All-in-one system – capture, storage, indexing, and analysis in one platform.
  
• Portable to carrier-scale – adaptable to lab, enterprise, and telco environments.
  
• Trusted worldwide – deployed in telecoms, defense, and critical infrastructure.

Typical Use Cases

• Telecom operators – monitor backbone traffic, validate 5G deployments.
  
• Enterprises – investigate security breaches and performance issues.
  
• Government & defense – lawful interception and forensic investigations.
  
• R&D labs – stress test applications and validate interoperability.
  
• Data centers – monitor east-west and north-south traffic at scale.

Services & Support (What We Offer)

• Visibility Assessment – identify capture points and blind spots.
  
• Deployment Services – implement SYNESIS in enterprise or carrier environments.
  
• Integration Workshops – connect SYNESIS with SIEM, NDR, or observability stacks.
  
• Optimization Services – fine-tune storage, indexing, and retrieval workflows.
• Managed Packet Recording – SYNESIS delivered as-a-service for enterprises.

“End-to-end visibility and performance assurance for SD-WAN environments.”

What is Kentik SD-WAN Monitoring?

Kentik SD-WAN Monitoring extends Kentik’s observability platform to deliver real-time insights into SD-WAN deployments.
It provides visibility into application performance, traffic flows, and underlay/overlay health across branch offices, datacenters, cloud edges, and SaaS applications.

By combining flow analytics, synthetic monitoring, and enriched telemetry, Kentik helps organizations ensure that SD-WAN delivers the expected cost savings, agility, and user experience without compromising security or resilience.

Key Features

• End-to-End Path Visibility
  • Correlates traffic across underlay (MPLS, Internet, LTE/5G) and SD-WAN overlay tunnels.
  • Detects latency, packet loss, and jitter affecting business-critical applications.
• Application Performance Monitoring
  • Identifies top applications and their performance per site, tunnel, or provider.
  • Monitors SaaS and cloud services (e.g., M365, Salesforce, AWS).
• Branch & Edge Monitoring
  • Tracks site availability, tunnel health, and bandwidth utilization.
  • Detects degraded links, misconfigurations, or policy enforcement failures.
• Synthetic Monitoring
  • Active probes to simulate end-user experience across SD-WAN paths.
  • Validate SLA compliance and measure performance before/after changes.
• Security & Policy Validation
  • Validate segmentation policies and application steering.
  • Detect unauthorized or shadow IT applications.

Benefits for the Client

• Assure user experience: guarantee SaaS and application performance across SD-WAN.
• Accelerate troubleshooting: pinpoint if issues are in the underlay, overlay, or cloud.
• Optimize WAN costs: monitor usage of Internet vs MPLS and validate ROI.
• Strengthen security: validate SD-WAN policy enforcement and segmentation.
• Enable hybrid workforce: support branch, remote, and multi-cloud connectivity.

Why Kentik is Different ?

• Overlay + underlay correlation: uniquely ties SD-WAN tunnel health to real traffic and routing.
• Multi-cloud integration: visibility across cloud edges and SaaS apps.
• Business-aware analytics: aligns network metrics with application and user experience.
• SaaS-delivered: easy to deploy, scalable across global SD-WAN footprints.
• Trusted by enterprises & service providers: proven at scale.

Typical Use Cases

• Monitor branch office connectivity to cloud and SaaS applications.
• Troubleshoot application slowness by distinguishing underlay vs overlay issues.
• Validate SLA compliance for service providers and SD-WAN vendors.
• Optimize WAN costs by tracking traffic steering policies.
• Secure hybrid WAN architectures with policy and segmentation validation.

Services & Support (What We Offer)

• SD-WAN Assessment – evaluate current deployment health and ROI.
• Deployment Services – integrate Kentik into SD-WAN ecosystems (Cisco Viptela, Fortinet, Versa, Aruba, etc.).
• Synthetic Monitoring Workshops – simulate end-user experience across overlays.
• Managed SD-WAN Observability – continuous monitoring delivered as a service.

“Optimize peering, transit, and interconnection strategies with actionable traffic intelligence.”

What is Kentik Peering & Interconnection?

Kentik Peering & Interconnection is a module of the Kentik observability platform that provides deep visibility into interconnection traffic with peers, transit providers, CDNs, and IXPs.

By collecting and analyzing flow data, BGP routing information, and enriched telemetry, it allows network operators, service providers, and digital enterprises to optimize costs, improve performance, and strengthen resilience in their peering and interconnection strategies.

Key Features

• Traffic Visibility Across Peering & Transit
  • Analyze inbound/outbound traffic volumes by peer, ASN, IXP, or region.
  • Identify top talkers, routes, and application sources.
• BGP Routing Intelligence
  • Correlate traffic flows with BGP paths and routing policies.
  • Detect routing anomalies, leaks, or hijacks affecting peers.
• Cost & Capacity Optimization
  • Track transit and interconnection costs with granular traffic data.
  • Identify opportunities for direct peering to reduce expenses.
  • Forecast growth and plan capacity upgrades.
• Performance & Resilience
  • Measure latency, packet loss, and jitter across interconnections.
  • Detect congested or underutilized links.
  • Improve SLA compliance for customers and partners.
• Enriched Analytics
  • Combine flow data with business context (geoIP, ASN, application).
  • Dashboards for NetOps, Peering, and Business teams.

 Benefits for the Client

• Reduce transit costs: uncover savings via direct peering or IXP connections.
• Improve performance: optimize routes for lower latency and better UX.
• Plan capacity effectively: forecast traffic growth and interconnection needs.
• Enhance resilience: detect routing anomalies and diversify peering.
• Business alignment: visibility into who your customers and partners are, and how they connect.

Why Kentik is Different ?

• BGP + flow correlation: see both control plane and data plane in one platform.
• Cost + performance visibility: unique blend of financial and technical insights.
• Cloud & CDN aware: extends beyond ISP networks into SaaS and cloud traffic.
• Actionable intelligence: dashboards designed for both engineering and business peering teams.
• Scalable SaaS delivery: supports ISPs, hyperscalers, and global enterprises.

 Typical Use Cases

• Reduce transit spend by identifying where direct peering is more efficient.
• Monitor traffic exchange with CDNs (Akamai, Cloudflare, Netflix, etc.).
• Detect and mitigate BGP route leaks or hijacks.
• Track IXP utilization and optimize interconnection strategies.
• Provide business reports on partner and customer traffic flows.

Services & Support (What We Offer)

• Peering & Interconnection Assessment – analyze current peering/transit strategy.
• Optimization Workshops – find cost reduction and performance improvement opportunities.
• BGP Security & Compliance – monitor and secure routing policies.
• Managed Visibility Services – continuous monitoring of peering and interconnection health.

“Packet-powered data pipelines for AI/ML, observability, and security.”

What is Omnis AI Streamer?

Omnis AI Streamer transforms network telemetry into curated, enriched, and normalized data pipelines ready for analytics, AI/ML, and observability platforms.
It leverages InfiniStreamNG (ISNG) physical probes and vSTREAM virtual probes to extract the most reliable data source — packets — and converts them into actionable datasets for Splunk, SIEM, SOAR, AIOps, and Data Lakes.

Key Features

• Packet Intelligence Pipelines
  ▫️Converts ISNG/vSTREAM packet capture into structured, contextualized data.
  ▫️Removes noise, eliminates duplicates, and retains only actionable information.
• AI/ML Ready
  ▫️Provides rich, transaction-level datasets for training and executing ML models.
  ▫️Enhances detection quality and predictive accuracy.
• Scalable Architecture
  ▫️Supports enterprise, hybrid, and multicloud environments.
  ▫️Optimized for big data ecosystems and high-ingest platforms.
• Ecosystem Integration
  ▫️Native with Splunk Observability Cloud, ITSI, and Enterprise Security.
  ▫️Streams to SIEM, SOAR, and big data stacks (Kafka, Hadoop, Elastic, S3, etc.).

Benefits for the Client

• Maximize ISNG/vSTREAM investments – extend probe intelligence beyond nGeniusONE.
• Accelerate analytics – deliver curated, high-quality data streams that reduce noise.
• Unified NetOps & SecOps data – the same packet-derived truth supports performance and security workflows.
• Reduce data costs – filter and transform before ingest to control Splunk/SIEM economics.
• Enable AI/ML at scale – reliable datasets to power predictive and adaptive AI.

Why Omnis AI Streamer is Different ?

• Packet-level fidelity – built on NETSCOUT’s DPI heritage.
• Leverages existing ISNG/vSTREAM probes – no rip-and-replace.
• Real-time curation – enriches, normalizes, and optimizes traffic before delivery.
• Cross-domain value – serves Observability, Security, and AI pipelines simultaneously.
• Splunk-native integration – designed to accelerate time-to-value in Splunk environments.

Typical Use Cases

• Enrich Splunk (Observability Cloud, ITSI, ES) with curated packet intelligence.
• Feed high-quality telemetry into Data Lakes for cross-domain analytics.
• Deliver AI/ML datasets for predictive models and anomaly detection.
• Optimize SIEM ingest costs with pre-filtered packet-derived data.
• Support forensic investigations with contextualized data streams.

Services & Support (What We Offer)

• Data Pipeline Assessment – evaluate AI/ML and observability integration needs.
• Deployment Services – connect AI Streamer with ISNG/vSTREAM and Splunk/SIEM.
• Optimization Workshops – tune pipelines for cost and performance efficiency.
• Managed AI Data Pipelines – deliver AI Streamer as-a-service.

“Unparalleled telemetry insights at enterprise speed and scale.”

What is Omnis AI Sensor?

Omnis AI Sensor is a high-performance hardware probe designed to collect, normalize, and enrich network telemetry in real time.
It leverages NETSCOUT’s expertise in Deep Packet Inspection (DPI) to deliver granular, reliable visibility into the performance and security of modern IT environments (on-premises, cloud, edge).

Key Features

• High-Fidelity Telemetry
  • Continuous network traffic capture with full visibility.
  • Real-time extraction of application, performance, and security metrics.
• AI-Ready Data
  • Continuous network traffic capture with full visibility.
  • Real-time extraction of application, performance, and security metrics..
• Scalable Hardware
  • Deployable in data centers, service provider networks, or distributed environments.
  • Modular architectures designed for very large traffic volumes.
• Ecosystem Integration
  • Native integration with nGeniusONE, InfiniStreamNG, Omnis Cyber Intelligence.
  • Feeds AI/ML pipelines and third-party solutions (SIEM, AIOps).

Benefits for the Client

• End-to-end visibility  – comprehensive and granular collection across the entire IT environment.
• Accelerates IA – delivers ready-to-use data for advanced analytics.
• Unifies IT & SecOps – a single telemetry source for both performance and cybersecurity.
• Scales to Large Environments – from enterprise sites to carrier backbones.

Why Omnis AI Sensor is Different ?

• DPI at the Core – NETSCOUT’s long-standing expertise in packet analysis.
• Optimized Hardware – lossless capture, carrier-grade performance.
• AI-Ready – purpose-built to feed AI/ML workflows.
• Complete Ecosystem – works seamlessly with AI Insights, ISNG, and Cyber Intelligence.

Hardware Portfolio (AI Sensor Family)

The Omnis AI Sensor product line includes several models depending on need:

• Edge / Remote AI Sensor  – compact form factor for remote sites or edge computing.
• Enterprise AI Sensor – data center appliances for enterprise networks.
• Carrier/High-Capacity AI Sensor – modular chassis optimized for service providers and backbone environments.

Typical Use Cases

• Collecting reliable telemetry for observability and security analytics.
• Enriching enterprise AI/ML data pipelines.
• Deploying consistent visibility across data centers, clouds, and remote sites.
• Optimizing data ingested into Splunk or other platforms with AI Insights.

Services & Support (What We Offer)

• Assessment & Design – selecting the right AI Sensor model for the environment.
• Deployment Services – setup, integration, and fine-tuning.
• Workshops – leveraging data in AI Insights, nGeniusONE, Splunk.
• Managed Visibility – managing AI Sensors and the data pipeline as-a-service. 

“AI-driven data curation and analytics for smarter IT and SecOps.”

What is Omnis AI Insights?

Omnis AI Insights is NETSCOUT’s AI-powered solution that curates, enriches, and analyzes vast volumes of packet and flow data in real time.
It transforms raw telemetry into actionable intelligence, enabling IT and security teams to detect issues faster, reduce noise, and focus on business resilience and cyber defense.

Key Features

• AI-driven data curation and enrichment.
• Intelligent correlation across packets, flows, logs, and context.
• Machine learning for anomaly detection and adaptive thresholds.
• Guided remediation with business-impact prioritization.
• Native integration with nGeniusONE, InfiniStreamNG, and Omnis Cyber Intelligence.

 Integration with Splunk

• Technology Partnership: NETSCOUT and Splunk collaborate to deliver unified observability and security.
• Data Enrichment: Omnis AI Insights curates packet-derived intelligence and feeds it into Splunk Observability Cloud, ITSI, and Enterprise Security.
• Observability: Enhance Splunk dashboards with high-fidelity packet data, correlated with logs, metrics, and traces.
• Security: Provide Splunk SIEM/SOAR with packet context for advanced threat detection and forensics.
• Efficiency: Reduce ingest volumes and noise in Splunk, focusing teams on the most critical insights.

 Benefits for the Client

• Noise reduction and improved signal-to-noise ratio.
• Faster troubleshooting and MTTR with AI guidance.
• Prioritization of issues by business and customer impact.
• Stronger SecOps capabilities with packet-enriched Splunk workflows.
• Optimization of Splunk data economics and time-to-value.

 Why Omnis AI Insights is Different ?

• Packet-powered AI leveraging NETSCOUT’s DPI expertise.
• Cross-domain intelligence bridging NetOps and SecOps.
• Splunk-native integration through strategic partnership.
• Carrier-grade scale with real-time analytics.
• Proven trust with global enterprises and service providers.

 Typical Use Cases

• Accelerate Splunk Observability with packet intelligence.
• Enrich Splunk Enterprise Security with curated forensic data.
• Support ITSI with service-centric packet KPIs.
• Detect anomalies in hybrid and cloud environments.
• Optimize Splunk ingest cost and performance.

Services & Support (What We Offer)

• AI and Splunk readiness assessments.
• Deployment services for NETSCOUT + Splunk integration.
• Cross-team (NOC/SOC) workshops for unified workflows.
• Optimization of ML models and Splunk dashboards.
• Managed AI Insights with Splunk as-a-service.

“Real-time packet analysis and network forensics for faster troubleshooting.”

What is Omnipeek?

Omnipeek is LiveAction’s software platform for packet analysis and network forensics, designed for IT teams who need deep visibility into network traffic to quickly identify, diagnose, and resolve performance and security issues.
It provides real-time packet decoding, advanced analytics, and visualization tools, helping network engineers accelerate troubleshooting and enhance user experience.
Omnipeek integrates with LiveWire appliances to extend visibility from flows to packets, both in real-time and historically.

Key Features

• Real-Time Packet Analysis
  ▫️Decodes hundreds of protocols instantly.
  ▫️Provides live statistics on latency, jitter, throughput, and retransmissions.
• Forensics & Playback
  ▫️Reconstructs entire sessions for root cause analysis.
  ▫️Supports historical investigations of past incidents.
• Visualization & Dashboards
  ▫️Graphical views of traffic flows, conversations, and protocol hierarchies.
  ▫️Drill-down from overview to individual packet traces.
• Integration with LiveWire
  ▫️Seamless packet capture from LiveWire appliances.
  ▫️Enables end-to-end workflows: flow → packet → root cause.
• Advanced Analytics
  ▫️Identifies application delays, server bottlenecks, and client issues.
  ▫️Supports VoIP, video, SaaS, and cloud application troubleshooting.
• Flexible Deployment
  ▫️Runs on Windows workstations for engineers.
  ▫️Scales with LiveWire for enterprise-wide monitoring.

Benefits for the Client

• Accelerate troubleshooting – reduce MTTR with real-time packet insights.
  
• Strengthen investigations – perform in-depth forensic analysis of incidents.
  
• Enhance productivity – intuitive GUI accelerates network team workflows.
  
• Improve user experience – quickly identify issues impacting applications.
  
• Flexible adoption – lightweight software or integrated with LiveWire appliances.

Why LiveAction is Different ?

• Battle-tested platform – Omnipeek has decades of proven packet analysis expertise.
  
• Integrated ecosystem – works seamlessly with LiveWire and LiveNX.
  
• User-friendly design – intuitive visualization compared to CLI-based tools.
  
• Supports modern environments – optimized for hybrid WAN, SD-WAN, and cloud apps.
• Trusted worldwide – deployed by enterprises, MSPs, and government agencies.

Typical Use Cases

• Perform packet-level troubleshooting of application performance issues.
• Support forensic investigations of network or security incidents.
• Validate VoIP and video call quality.
• Diagnose SaaS and cloud application performance problems.
• Complement flow analytics with packet-level evidence.

Services & Support (What We Offer)

• Deployment & Integration – set up Omnipeek standalone or with LiveWire.
  
• Training Workshops – build packet analysis expertise for engineers.
  
• Troubleshooting Playbooks – accelerate MTTR with proven workflows.
  
• Forensic Readiness – configure retention and investigation workflows.
  
• Managed Analysis – deliver Omnipeek as-a-service for enterprises and MSPs.

“Network Performance Monitoring + with full packet visibility and AI-driven insights for cloud, remote work, and Zero Trust environments.”

What is NPM+?

Riverbed NPM+ is a cloud-delivered network observability service that uses a Unified Agent to collect packet data directly from user and server endpoints — before encryption or tunneling — to eliminate visibility blind spots in modern infrastructures.
It provides full visibility across remote workforces, SaaS and cloud-native environments, and Zero Trust architectures, enabling faster issue detection, optimized performance, and enhanced service reliability.

Key Features

• Endpoint Packet Capture & Analysis
  ▫️Collects traffic directly at the endpoint to capture data before it is encrypted or tunneled.
• Core Module
  ▫️Delivers essential metrics such as latency, packet loss, retransmissions, and delays.
• Unified Communications (UC) Module
  ▫️Monitors the performance of voice and video applications (Teams, Zoom, etc.), measuring jitter, loss, and MOS scores.
• Packet Capture Module
  ▫️Provides deeper diagnostic and forensic capabilities with full packet capture on demand.
• Modern Architecture
  ▫️Includes proxy support, PII encryption for sensitive data, and integration with Zero Trust and SASE frameworks.

Benefits for the Client

• Eliminate blind spots – visibility even in remote, cloud, and encrypted paths.
  
• Proactive troubleshooting – AI-driven anomaly detection and root cause insights.
  
• Simplified endpoint management – one Unified Agent, multiple modules.
  
• Improved user experience – enhanced visibility into collaboration and SaaS performance.
  
• Compliance-ready – protects sensitive data with encryption of PII while maintaining observability.

Why Riverbed NPM+ is Different ?

• Endpoint-first design – captures what other tools cannot, directly from the device.
  
• AI/ML-powered insights – reduces alert noise and accelerates resolution.
  
• Modular structure – flexible licensing across Core, UC, and Packet Capture modules.
  
• Seamless integration – part of the Riverbed IQ AIOps platform alongside AppResponse, NetProfiler, and Aternity.
  
• Future-ready – built for hybrid work, SaaS, cloud, and Zero Trust ecosystems.

Typical Use Cases

• Troubleshoot remote work connectivity and VPN performance.
• Monitor unified communications and collaboration platforms.
• Detect anomalies and suspicious traffic invisible to traditional monitoring.
• Validate SaaS and cloud performance directly from the end-user device.
• Provide visibility in Zero Trust environments with encrypted and tunneled traffic.

Services & Support (What We Offer)

• Endpoint Visibility Assessment – identify observability gaps across endpoints and applications.
  
• Deployment Services – design and rollout of Unified Agent and modules.
  
• AI/Analytics Workshops – configure adaptive baselines and alerting workflows.
  
• Optimization Services – fine-tune capture, dashboards, and performance thresholds.

“Active monitoring to assure digital services and user experience.”

What is nGeniusPULSE?

nGeniusPULSE is NETSCOUT’s active/synthetic monitoring solution, designed to continuously test application availability, performance, and end-user experience across hybrid IT infrastructures.
By simulating transactions from distributed test agents, nGeniusPULSE enables IT teams to detect issues proactively, validate SLA compliance, and assure performance for business-critical SaaS, cloud, and on-premises services.

Unlike standalone synthetic monitoring tools, nGeniusPULSE integrates with nGeniusONE and InfiniStreamNG (ISNG), creating a closed-loop workflow: when PULSE detects a service degradation, engineers can pivot directly to packet-level evidence in ISNG/vSTREAM for root cause analysis.

Key Features

• Active/Synthetic Testing
  ▫️Simulates real transactions for SaaS, web, voice, and business applications.
  ▫️ Supports DNS, DHCP, HTTP/S, VoIP, SSL/TLS, and more.
• Distributed Test Agents
  ▫️Available as hardware, virtual, or lightweight software agents.
  ▫️Deployable at branch offices, WAN edges, data centers, and cloud.
• Proactive Service Assurance
  ▫️Detects outages or degradation before users are impacted.
  ▫️Validates SLAs for both internal IT and external providers.
• Packet Capture Integration (ISNG/vSTREAM)
  ▫️When a degradation is detected, PULSE can trigger packet capture on ISNG.
  ▫️Provides forensic packet-level context to complement synthetic results.
  ▫️Accelerates root cause analysis (e.g. DNS failures, SaaS latency, SSL issues).
• Unified with nGeniusONE
  ▫️Synthetic results are correlated with Smart Data from passive probes.
  ▫️Delivers a complete view: “real user traffic + simulated user experience.”

Benefits for the Client

• Proactively assure digital experience – detect and fix issues before they affect end-users.
  
• Rapid root cause isolation – move seamlessly from synthetic KPIs to packet-level analysis.
  
• Improve SaaS & cloud confidence – validate availability of Office 365, Teams, Salesforce, etc.
  
• Protect business operations – reduce downtime with early warning and fast troubleshooting.
  
• Enable SLA governance – objective, test-based validation for providers and vendors.

Why NETSCOUT nGeniusPULSE is Different ?

• Closed-loop assurance – synthetic detection with on-demand packet capture.
  
• Unique synergy – only solution combining active tests and ISNG Smart Data.
  
• Carrier-grade scalability – suitable for distributed enterprises and SPs.
  
• Hybrid visibility – covers branch, WAN, SD-WAN, and multi-cloud environments.
  
• Part of a unified fabric – works seamlessly with nGeniusONE, ISNG, vSTREAM, and Edge Sensors.

Typical Use Cases

• Proactively detect SaaS issues (Office 365, Teams, Salesforce) at remote offices.
• Validate DNS/DHCP availability for branch networks.
• Monitor VPN gateways and WAN edge performance.
• Use synthetic alarms to trigger packet capture in ISNG for forensic troubleshooting.
• Correlate user complaints with synthetic + packet evidence to close incidents faster.

Services & Support (What We Offer)

• Experience Assessment – evaluate gaps in digital service assurance.
  
• Deployment Services – roll out PULSE agents across branches, WAN, and cloud.
  
• Integration Workshops – build closed-loop workflows with ISNG and nGeniusONE.
  
• Optimization Services – tune test frequency, coverage, and packet-capture triggers.
  
• Managed Digital Experience Monitoring – deliver PULSE as-a-service.

"End-to-end network and application performance intelligence powered by Smart Data.”

What is nGeniusONE?

nGeniusONE is NETSCOUT’s flagship service assurance and performance management platform, providing end-to-end visibility across networks, applications, cloud, and user experience.
By leveraging Smart Data generated from packet-level probes (InfiniStreamNG, vSTREAM, Edge Sensor, Remote ISNG), enriched with active testing from nGeniusPULSE, nGeniusONE enables IT and NOC teams to:

• Rapidly troubleshoot issues,
• Ensure service availability and performance,
• Optimize hybrid infrastructures,
• And deliver superior customer experience.

It scales from enterprise to carrier environments, delivering real-time insights into the performance of services, applications, networks, and infrastructure.

Key Components

nGeniusONE Platform

• Centralized platform for service-centric performance visibility
• Correlates application, network, voice, and video metrics
• Real-time dashboards for NOC, engineering, and executive teams
• Historical analysis for trend detection and capacity planning
• Integration with ITSM, SIEM, and observability ecosystems

InfiniStreamNG (ISNG) Probes – Physical

• High-performance packet capture appliances deployed in data centers, WAN cores, or critical sites
• Capture and analyze 100% of traffic at line rate (1/10/40/100G)
• Generate Smart Data (enriched flow records with application metadata)
• Support lawful intercept, compliance, and forensics use cases
• Carrier-grade reliability for large-scale networks

vSTREAM Probes – Virtual

• Software-based probes for cloud, NFV, and virtualized environments
• Capture east-west and north-south traffic inside cloud or data center fabrics
• Provide the same Smart Data as ISNG, with flexible deployment in VMware, KVM, AWS, Azure, GCP
• Ideal for hybrid IT and multi-cloud monitoring

Remote ISNG Probes

• Smaller-scale physical probes for regional sites or secondary POPs
• Deliver full packet capture and Smart Data at a reduced footprint
• Extend ISNG visibility beyond central data centers

nGenius Edge Sensor – Lightweight Edge Visibility

• Compact appliance for branch offices, WAN edges, and SD-WAN sites
• Provides packet-based Smart Data from the network edge
• Complements nGeniusPULSE by capturing real user traffic (not just synthetic)
• Cost-effective and easy to deploy for distributed enterprises and service providers
• Sends enriched metadata to nGeniusONE for centralized analysis

nGeniusPULSE (Active Monitoring)

• Synthetic transaction and active probe solution
• Simulates end-user experience for SaaS, cloud, and on-prem applications
• Monitors availability, latency, DNS, DHCP, HTTP/S, VoIP, and more
• Deployable as hardware, virtual, or lightweight agents at remote sites
• Complements passive probes by covering “what users see”

 Key Features (End-to-End)

• Service-Centric Views
  o Map applications, users, servers, and networks into end-to-end services
  o Correlate service health across layers (L2–L7)
• Smart Data & Smart Analytics
  o Enriched packet-derived metadata for high-fidelity insights
  o Accelerated root cause analysis with minimal data volume
• Holistic Visibility
  o Combine passive monitoring (ISNG, vSTREAM, Edge Sensor, Remote ISNG) with active monitoring (nGeniusPULSE)
  o Cover data center, WAN, branch, and cloud in one platform
• Real-Time Troubleshooting
  o Drill down from dashboards into packets and flows
  o Rapid MTTR for network, app, and voice issues
• Scale & Reliability
  o Proven at Tier-1 carriers and global enterprises
  o Multi-10G/100G capture, multi-petabyte storage, and distributed deployments
• Security Support
  o Feed Smart Data into Arbor Threat Analytics (ATA) and SIEM/SOC ecosystems
  o Provide forensic packet data for incident response

 Benefits for the Client

• Assure application performance – detect and fix issues before users notice
• Accelerate troubleshooting – reduce MTTR from hours to minutes
• Optimize investments – ensure SD-WAN, cloud, and data center projects deliver
• Improve customer experience – correlate performance with real user impact
• Strengthen security – provide forensic visibility into traffic and anomalies
• Enable cross-team collaboration – shared data for NOC, SOC, and engineering

 Why NETSCOUT is Different ?

• Smart Data technology – lightweight, enriched packet intelligence, not just raw capture
• Unified platform – one solution covering network, application, cloud, and user experience
• Scalability – proven in the world’s largest carrier and enterprise infrastructures
• Breadth of monitoring – passive + active, physical + virtual, centralized + edge
• Trusted leader – decades of experience in service assurance and cybersecurity visibility

 Typical Use Cases

• End-to-end service assurance for hybrid WAN/SD-WAN and multi-cloud
• Rapid troubleshooting of application, voice, and video issues
• SLA validation for enterprise and carrier customers
• Cybersecurity forensics and anomaly detection
• Capacity planning and infrastructure optimization
• Remote site and branch monitoring with Edge Sensor and nGeniusPULSE

 Services & Support (What We Offer)

• Assessment Services – identify visibility gaps and optimization opportunities
• Deployment & Integration – rollout ISNG, vSTREAM, Edge Sensor, and Pulse into enterprise or carrier networks
• Automation & API Workshops – integrate Smart Data into OSS, ITSM, or SIEM
• Security Readiness – leverage nGeniusONE with Arbor for threat detection
• Managed Assurance – deliver NETSCOUT visibility as-a-service

“Comprehensive flow-based visibility for network and application performance assurance.”

What is nGenius for Flows?

nGenius for Flows is NETSCOUT’s flow monitoring and analytics solution, designed to provide end-to-end visibility across hybrid enterprise networks.
By collecting and analyzing flow records (NetFlow, sFlow, IPFIX, etc.), it delivers actionable insights into traffic patterns, application performance, and user experience — without requiring full packet capture.
It complements nGeniusONE Smart Data by extending observability into environments where packet probes are not deployed.

Key Features

• Multi-Protocol Flow Support
  ▫️Collects and analyzes NetFlow, sFlow, IPFIX, jFlow, and cloud flow logs.
  ▫️Normalizes flow data for consistent, vendor-agnostic insights.
• End-to-End Visibility
  ▫️Provides traffic visibility by device, interface, application, or geography.
  ▫️Monitors application health, performance, and utilization trends.
• Scalability
  ▫️Designed to process millions of flow records per second.
  ▫️Supports large-scale enterprise and service provider networks.
• Application & User Context
  ▫️Maps flows to application usage and user experience.
  ▫️Correlates flow metrics with application delays and performance issues.
• Integrated Analytics
  ▫️Dashboards for NOC, engineering, and business stakeholders.
  ▫️Automated reports for capacity planning, SLA validation, and compliance.
• Flexible Deployment
  ▫️Deployed as a software collector or integrated within nGeniusONE.
  ▫️Scales across physical, virtual, and cloud environments.

Benefits for the Client

• Extend visibility cost-effectively – monitor environments where packet probes are impractical.
  
• Accelerate troubleshooting – quickly isolate issues via flow telemetry.
  
• Improve capacity planning – understand bandwidth utilization trends.
  
• Enhance customer experience – track application performance per site or user group.
  
• Vendor-agnostic monitoring – works across diverse network infrastructures.

Why NETSCOUT is Different ?

• Smart Data integration – combines flow analytics with packet-based insights from ISNG/vSTREAM.
  
• Holistic observability – one platform covering flows, packets, active testing, and Smart Analytics.
  
• Carrier-grade scalability – proven to handle millions of flows per second.
  
• Unified nGenius platform – integrates seamlessly with nGeniusONE for a single pane of glass.
  
• Trusted worldwide – adopted by enterprises, carriers, and government agencies.

Typical Use Cases

• Gain traffic visibility across enterprise WAN and branch sites.
• Monitor cloud and remote environments with flow telemetry.
• Validate SD-WAN policies and capacity allocation.
• Support SLA reporting and regulatory compliance.
• Correlate flows with Smart Data for full end-to-end troubleshooting.

Services & Support (What We Offer)

• Assessment Services – identify visibility gaps and flow coverage opportunities.
  
• Deployment Services – integrate flow collection into nGeniusONE.
  
• Optimization Workshops – tune flow reporting for SD-WAN, SaaS, or cloud.
  
• Managed Visibility – deliver flow analytics as-a-service.

“Actionable Intelligence with Adaptive AI as part of the Riverbed IQ AIOps Platform.”

What is NetProfiler?

NetProfiler is Riverbed’s flow-based performance and security analytics solution, delivering end-to-end visibility into traffic flows, application performance, and user experience across hybrid infrastructures.

By leveraging enriched flow data (NetFlow, sFlow, IPFIX, cloud flow logs) combined with Adaptive AI, NetProfiler provides actionable intelligence to detect anomalies, optimize WAN/SD-WAN, and correlate performance issues.

Integrated into the Riverbed IQ AIOps Platform, NetProfiler works alongside AppResponse (packets) and Aternity (digital experience monitoring) to deliver a unified observability and AIOps framework.

Key Features

• Flow-Based Visibility
  ▫️Collects and analyzes enriched flows from routers, switches, SD-WAN, and cloud providers.
  ▫️Supports AWS VPC Flow Logs, Azure NSG flows, and Google Cloud.
• Application Performance Analytics
  ▫️Identifies application usage, latency, and response times by site, user, and service.
  ▫️Correlates traffic flows with business-critical apps and SaaS.
• Adaptive AI for Flow Data
  ▫️ Detects anomalies and changes in flow patterns.
  ▫️ Baselines traffic behaviors for WAN, SD-WAN, and cloud services.
  ▫️Provides prioritized, actionable intelligence to reduce alert fatigue.
• Hybrid & Cloud Readiness
  ▫️Visibility from on-premises WANs to multi-cloud interconnections.
  ▫️Validates cloud migrations and SaaS performance.
• Integration with Riverbed IQ Platform
  ▫️Unified dashboards correlating flows (NetProfiler) + packets (AppResponse) + user experience (Aternity).
  ▫️AIOps-driven prioritization of incidents and guided resolution.

Benefits for the Client

• Comprehensive visibility – track application and network performance from branch to cloud.
  
• Proactive anomaly detection – AI baselines spot traffic deviations early.
  
• Optimized SD-WAN – validate and fine-tune SD-WAN performance.
  
• Accelerated troubleshooting – correlate flow anomalies with packet-level evidence (AppResponse) and user impact (Aternity).
  
• Unified AIOps – part of Riverbed IQ, ensuring shared insights across NetOps, SecOps, and ITOps.

Why Riverbed NetProfiler (in IQ) is Different

• Actionable Intelligence with Adaptive AI – turns flow noise into insights.
  
• Full observability synergy – with AppResponse (packets) and Aternity (users).
  
• Cloud-native support – enriched visibility into AWS, Azure, and hybrid networks.
  
• End-to-end coverage – WAN, SD-WAN, data centers, and SaaS.
  
• Enterprise-proven – trusted by large-scale global enterprises and service providers.

Typical Use Cases

• Detect SD-WAN misconfigurations and optimize hybrid WAN performance.
• Monitor SaaS adoption and performance at the branch level.
  Identify unusual traffic flows that may indicate security threats.
• Troubleshoot application slowness by correlating flows + packets + users.
• Support cloud migration projects with flow-based performance validation.

Services & Support (What We Offer)

• Flow Intelligence Assessment – evaluate WAN/SD-WAN and SaaS visibility gaps.
  
• Deployment Services – integrate NetProfiler into Riverbed IQ and hybrid infrastructures.
  
• AI Workshops – configure adaptive baselines and actionable flow insights.
  
• Optimization Services – tune flow collection, retention, and reporting dashboards.

“Complete visibility and intelligence across networks, clouds, and the internet.”

What is Kentik Multi-Cloud Observability?

Kentik Multi-Cloud Observability is a cloud-native platform that provides real-time visibility, analytics, and cost control across hybrid and multi-cloud environments.
It ingests and enriches massive volumes of telemetry (NetFlow, sFlow, IPFIX, VPC Flow Logs, eBPF, SNMP, BGP, synthetic tests) to give IT and network teams the power to plan, run, troubleshoot, and optimize their infrastructures.

Unlike traditional NMS tools, Kentik correlates network, application, cloud, and internet routing data with AI-driven insights, helping organizations eliminate blind spots, detect issues faster, and reduce costs.

Key Features

• Unified Multi-Cloud Visibility
  • Collects and correlates flow logs from AWS, Azure, GCP, OCI, VMware, and Kubernetes.
  • End-to-end path visibility, including internet routing and peering.
• Performance & Experience Monitoring
  • Active monitoring (synthetic tests) combined with flow telemetry.
  • Metrics: latency, jitter, packet loss, BGP routing health, DNS performance.
• Cost & Traffic Optimization
  • Detailed analysis of cloud egress/transit costs.
  • Identify waste (overprovisioning, misconfigurations, inefficient routing).
  • Forecast and control multi-cloud spending.
• Security & Threat Detection
  • Detect DDoS attacks, anomalies, or misconfigurations with AI-driven insights.
  • Enriched telemetry includes geoIP, AS, and business context.
• Open & Scalable Platform
  • SaaS-delivered, scalable to billions of flows.
  • Integrations with Splunk, Datadog, New Relic, Prometheus, and more.

Benefits for the Client

• End-to-end visibility: one platform for datacenter, cloud, and internet traffic.
• Faster troubleshooting: pinpoint issues across networks you own and those you don’t.
• Cost control: optimize cloud spend and interconnectivity expenses.
• Risk reduction: detect attacks and anomalies early, with contextual insights.
• Future-proof: observability that scales with digital transformation and multi-cloud adoption.

Why Kentik is Different ?

• Purpose-built for observability: not just monitoring, but deep correlation of flows, routing, performance, and costs.
• Multi-cloud native: designed for AWS, Azure, GCP, OCI — no retrofitting.
• Business alignment: links network metrics to customer experience and cost impact.
• AI-driven insights: proactive detection of issues and anomalies.
• Trusted by market leaders: IBM, Box, Zoom, and major service providers.

Typical Use Cases

• Optimize multi-cloud interconnectivity and avoid performance bottlenecks.
• Detect and resolve latency, packet loss, or routing anomalies in real time.
• Benchmark and control cloud egress and transit costs.
• Monitor SaaS and internet performance to improve user experience.
• Secure hybrid infrastructures with DDoS and anomaly detection.

Services & Support (What We Offer)

• Observability Assessments – identify blind spots across cloud and WAN.
• Deployment Services – integrate Kentik into hybrid/multi-cloud infrastructures.
• Cost Optimization Workshops – analyze and reduce egress/transit spend.
• Integration Services – connect Kentik with SIEM, APM, or observability stacks.
• Managed Observability – ongoing monitoring and reporting as-a-service.

“Deep packet capture and analysis to accelerate troubleshooting and root cause analysis.”

What is LiveWire?

LiveWire is LiveAction’s appliance for packet capture and analysis, providing deep visibility into network and application traffic.
It enables IT and NOC teams to capture, index, and analyze packets in real time or historically, accelerating troubleshooting, ensuring application performance, and supporting forensic investigations.
LiveWire complements LiveNX and LiveSP by delivering packet-level context alongside flow-based analytics for a complete observability solution.

Key Features

• Full Packet Capture
  o Capture and store 100% of packets for forensic analysis.
  o Lossless capture even at high throughput (1G/10G/40G/100G).
• Real-Time Analytics
  o Analyze latency, jitter, retransmissions, and TCP/UDP metrics.
  o Identify application delays, server response issues, and client-side bottlenecks.
• Historical Playback
  o Reconstruct traffic sessions for root-cause investigations.
  o Time-based replay of packet data for troubleshooting complex incidents.
• Integration with LiveNX
  o Enrich flow-based visibility with packet-level insights.
  o Seamless drill-down from dashboards to packet traces.
• Flexible Deployment
  o Physical or virtual appliances for branch, data center, or cloud.
  o Scalable storage options for short-term or long-term retention.
• Security & Compliance
  o Forensic packet analysis for security incident response.
  o Support for compliance investigations and audit trails.

Benefits for the Client

• Accelerate MTTR – quickly identify and fix root causes of network or application issues.
• Enhance visibility – go beyond flows with granular packet-level analysis.
• Support security teams – enable forensic investigations with historical packet data.
• Improve user experience – pinpoint performance issues impacting applications.
• Strengthen compliance – retain traffic data for regulatory or audit requirements.

Why LiveAction is Different ?

• Integrated with LiveNX and LiveSP – unique combination of flow + packet intelligence.
• Lossless capture at scale – supports high-speed environments up to 100G.
• Flexible form factors – available as appliance, virtual, or cloud deployment.
• Forensic-ready – proven for troubleshooting and security investigations.
• Trusted globally – used by enterprises, MSPs, and government agencies.

Typical Use Cases

• Troubleshoot complex application performance problems.
• Perform forensic analysis of security incidents.
• Validate SLA compliance by reviewing packet traces.
• Support audits and compliance investigations with retained traffic data.
• Complement flow monitoring with packet-level validation.

Services & Support (What We Offer)

• Deployment Services – implement LiveWire appliances in branch, data center, or cloud.
• Integration Workshops – connect LiveWire with LiveNX and security ecosystems.
• Forensic Readiness – configure retention policies for audit and compliance.
• Training & Enablement – build packet analysis expertise for NOC/SOC teams.
• Managed Packet Capture – deliver LiveWire as-a-service for enterprises and MSPs.

“End-to-end network performance visibility and service assurance for service providers and enterprises.”

What is LiveSP?

LiveSP is a multi-tenant performance monitoring and reporting platform designed for service providers and large enterprises to deliver network visibility, SLA assurance, and advanced reporting.
It provides a 360° view of WAN and SD-WAN performance, helping operators and managed service providers monitor application delivery, validate SLAs, and ensure customer experience.
With customizable dashboards and automated reports, LiveSP bridges the gap between network operations, engineering teams, and enterprise customers.

Key Features

• Multi-Tenant Platform
  o Designed for carriers and managed service providers (MSPs).
  o Secure isolation and customization per tenant/customer.
• SLA Monitoring & Assurance
  o Tracks application and service KPIs (latency, jitter, packet loss, throughput).
  o Automates SLA validation and compliance reporting.
• SD-WAN & Hybrid WAN Analytics
  o Monitors overlay and underlay paths in real time.
  o Provides visibility into application-aware routing decisions.
• Customizable Dashboards & Reports
  o Role-based views for NOC, engineering, and enterprise customers.
  o Automated scheduled reporting with branded templates.
• End-to-End Visibility
  o Correlates data from routers, probes, and flow sources.
  o Supports multi-vendor infrastructures (Cisco, Versa, Fortinet, etc.).
• API & Integration
  o REST APIs for integration with OSS/BSS and ticketing systems.
  o Northbound interfaces for custom reporting and automation.

Benefits for the Client

• Enhance customer satisfaction – provide transparency and proactive SLA assurance.
• Differentiate services – deliver value-added reporting to enterprise customers.
• Optimize operations – reduce troubleshooting time with end-to-end visibility.
• Streamline compliance – automate SLA and regulatory reporting.
• Improve efficiency – consolidate multi-vendor monitoring into one platform.

Why LiveAction is Different ?

• Purpose-built for service providers – multi-tenant by design, not an add-on.
• Vendor-agnostic – integrates with diverse network equipment and SD-WAN solutions.
• Customer-facing transparency – customizable reports strengthen client trust.
• Operational + business value – supports both NOC troubleshooting and executive-level reporting.
• Proven at scale – deployed by major global carriers and MSPs.

Typical Use Cases

• Deliver SLA assurance reports to enterprise customers.
• Monitor and optimize SD-WAN performance across hybrid networks.
• Provide branded, automated reporting as a managed service.
• Reduce mean time to resolution (MTTR) in NOC environments.
• Offer differentiated visibility services in competitive MSP markets.

Services & Support (What We Offer)

• Service Provider Assessment – identify reporting and visibility opportunities.
• Deployment Services – integrate LiveSP into multi-tenant OSS/BSS environments.
• Customization Workshops – tailor dashboards and branded reports per customer.
• Integration Support – connect LiveSP to SD-WAN controllers, OSS, and ticketing.
• Managed Reporting – deliver LiveSP as a managed visibility service.

“Comprehensive network performance monitoring and analytics for hybrid WAN and SD-WAN environments.”

What is LiveNX?

LiveNX is LiveAction’s flagship network performance monitoring and analytics platform, delivering real-time visibility, troubleshooting, and optimization across hybrid WAN, SD-WAN, and cloud environments.
It enables network and operations teams to visualize traffic flows, assure application performance, and quickly resolve issues with deep packet and flow-level insights.
LiveNX integrates NetFlow, SNMP, and telemetry data into a single, intuitive platform that scales from enterprise to service provider networks.

Key Features

• Real-Time Network Visualization
  o End-to-end topology mapping of hybrid WAN and SD-WAN.
  o Flow-based analytics (NetFlow, IPFIX, sFlow, telemetry).
• Application Performance Monitoring
  o Track latency, jitter, packet loss, and throughput per app or user.
  o Support for QoS and policy validation.
• SD-WAN Assurance
  o Visibility into overlay/underlay paths and dynamic routing.
  o Vendor-agnostic support (Cisco, Versa, Fortinet, VMware, etc.).
• Troubleshooting & Forensics
  o Drill down from high-level KPIs to packet-level detail.
  o Historical playback for root-cause analysis.
• Reporting & Dashboards
  o Customizable dashboards for NOC, engineering, and executives.
  o Automated SLA, compliance, and performance reports.
• Integration & APIs
  o Northbound APIs for OSS/BSS, ITSM, and security ecosystems.
  o Seamless correlation with LiveSP for managed services.

Benefits for the Client

• Accelerate troubleshooting – reduce MTTR with granular visibility.
• Improve application experience – assure SaaS, cloud, and critical business apps.
• Validate SD-WAN investments – monitor overlay/underlay behavior in real time.
• Enhance efficiency – unify monitoring of multi-vendor infrastructures.
• Strengthen decision-making – provide business and technical insights in one platform.

Why LiveAction is Different

• Flow + packet intelligence – combines high-scale telemetry with deep forensic data.
• Visualization-first approach – intuitive topology maps for faster insights.
• Vendor-agnostic SD-WAN visibility – support for all major vendors.
• Scalable architecture – proven in large enterprises and service provider networks.
• Integrated portfolio – works seamlessly with LiveSP for SLA reporting and customer-facing services.

Typical Use Cases

• Troubleshoot network and application performance issues in minutes.
• Monitor SD-WAN and hybrid WAN health at scale.
• Provide QoS and SLA validation for business-critical traffic.
• Assure performance of SaaS and cloud applications.
• Support NOC, engineering, and executive reporting in a single platform.

Services & Support (What We Offer)

• Assessment Services – identify visibility gaps and performance risks.
• Deployment Services – implement LiveNX in enterprise or SP environments.
• Integration Workshops – connect with ITSM, OSS/BSS, and security systems.
• Training & Enablement – empower teams to maximize LiveNX insights.
• Managed Monitoring – deliver LiveNX as a managed service.

“Visibility, analytics, and security to optimize networks, interconnections, and customer experience.”

What is Kentik for Service Providers?

Kentik for Service Providers is a purpose-built observability solution enabling ISPs, telcos, CDNs, and transit providers to gain end-to-end visibility of traffic, interconnections, and customer experience.

It helps operators ensure network resilience, optimize peering/transit costs, secure infrastructures, and deliver better service quality to customers. Kentik combines flow data, BGP, SNMP, telemetry, and synthetic monitoring into a single SaaS platform that scales to carrier-grade environments.

Key Features

• Traffic Visibility at Scale
  • Collects and analyzes billions of flow records per day (NetFlow, sFlow, IPFIX, VPC Flow Logs).
  • Granular visibility by ASN, IXP, customer, or application.
• Peering & Interconnection Analytics
  • Monitor transit and peering traffic volumes, capacity, and costs.
  • Detect routing anomalies and optimize interconnection strategies.
• Customer Experience Monitoring
  • Synthetic probes to benchmark SaaS, cloud, and OTT performance.
  • Measure latency, jitter, and packet loss across subscriber services.
• DDoS & Security Analytics
  • Detect and mitigate DDoS attacks with real-time alerts and integrations with mitigation systems.
  • Identify anomalies or potential misuse of customer bandwidth.
• Operational & Business Reporting
  • Dashboards for NOC, engineering, and executive teams.
  • Support for SLA reporting, billing validation, and regulatory compliance.

Benefits for the Client

• Reduce transit costs: uncover peering opportunities and optimize interconnection.
• Improve resilience: detect and address routing anomalies or capacity issues early.
• Enhance customer satisfaction: assure SaaS/OTT performance and reduce churn.
• Defend infrastructure: detect and mitigate DDoS at carrier scale.
• Bridge business & engineering: provide shared insights for both technical and commercial teams.

Why Kentik is Different ?

• Carrier-scale SaaS: proven to handle billions of flows and large ISP backbones.
• Flow + BGP + Synthetic: integrates control-plane and data-plane intelligence.
• Cost + performance analytics: unique mix of technical KPIs and financial insights.
• Peering intelligence: optimize interconnections with full traffic context.
• Trusted globally: deployed by Tier 1 & Tier 2 operators, CDNs, and hyperscalers.

Typical Use Cases

• Optimize peering and transit spend with actionable analytics.
• Detect and mitigate DDoS attacks in real time.
• Benchmark and improve OTT/SaaS service quality for subscribers.
• Provide SLA and compliance reporting to enterprise customers.
• Gain business intelligence from traffic flows per ASN, IXP, or customer segment.

Services & Support (What We Offer)

• Service Provider Assessment – identify optimization and resilience opportunities.
• Deployment Services – integrate Kentik into ISP/Telco infrastructures.
• Peering & Cost Workshops – analyze interconnection strategies.
• Security Integration – connect Kentik with DDoS mitigation and SOC processes.
• Managed Visibility – deliver Kentik as-a-service for SPs.

“All-in-one traffic capture & analysis solution for edge and core networks.”

What is IOTA?

IOTA is Profitap’s integrated traffic capture and analysis platform, combining network TAP, packet capture, and analytics dashboards in a single solution.
It enables enterprises, service providers, and data centers to perform real-time and historical traffic analysis without impacting network performance or security.

The IOTA product family includes:

• IOTA EDGE – portable and branch-focused models (1–2 TB, up to 3.2 Gbps capture).
• IOTA CORE – high-performance models for data centers and core networks (10–100 Gbps capture, up to 307 TB storage).
• IOTA CM – centralized management, fleet supervision, and multi-segment analysis.

Key Features

• All-in-One Solution
  ▫️Integrated TAP, capture, storage, and analytics in a single device.
  ▫️Real-time and historical data exploration.
• Flexible Deployment
  ▫️In-line or out-of-band monitoring.
  ▫️Secure remote access with HTTPS and built-in VPN.
• Scalable Storage & Performance
  ▫️From 1 TB to 307 TB storage capacity.
  ▫️Capture rates from 3.2 Gbps up to 100 Gbps.
• Rich Dashboards & KPIs
  ▫️Monitor bandwidth, latency, retransmissions, packet loss, TCP/UDP, DNS, SSL/TLS.
  ▫️Full visibility into 3,000+ applications and protocols (HTTP, Office 365, Skype, Netflix, etc.).
• Centralized Management (IOTA CM)
  ▫️Manage multiple devices with a single interface.
  ▫️Multi-segment latency measurement and performance correlation.

Benefits for the Client

• Accelerate troubleshooting – quickly identify root causes of network and application issues.
  
• Comprehensive visibility – monitor traffic from edge branches to core data centers.
  
• Optimize operations – consolidate tools into a single-box solution.
  
• Improve security investigations – retain high-fidelity PCAPs for forensics.
  
• Scalable architecture – deploy from SMEs to large-scale core networks.

Why Profitap IOTA is Different

• All-in-one box – TAP, capture, and analysis built-in.
• Historical + real-time analysis – visibility over days, weeks, or months.
  
• Centralized fleet management – IOTA CM simplifies multi-site deployments.
  
• Protocol & application coverage – 3000+ supported.
  
• Field-proven reliability – trusted in telecoms, finance, government, and critical infrastructure.

Typical Use Cases

• Branch office troubleshooting with portable EDGE models.
• Core data center visibility with CORE appliances (10–100 Gbps).
• Multi-site monitoring and latency analysis with IOTA CM.
• Application performance assurance (VoIP, SaaS, OTT).
• Packet forensics and compliance reporting.

Services & Support (What We Offer)

• Assessment – evaluate visibility and troubleshooting needs.
  
• Deployment Services – design and implement IOTA EDGE/CORE/CM.
  
• Integration Workshops – connect IOTA data with SOC/NOC workflows.
  
• Optimization Services – fine-tune capture policies and dashboards.
  
• Managed Visibility – deliver IOTA-based monitoring as-a-service. 

“Actionable Intelligence with Adaptive AI as part of the Riverbed IQ AIOps Platform.”

What is AppResponse?

AppResponse is Riverbed’s network and application observability solution, delivering full packet capture, deep analytics, and adaptive AI insights.
It is integrated into the Riverbed IQ Platform, providing a unified AIOps approach where network data is correlated with digital experience (Aternity) and flow intelligence (NetProfiler) to deliver end-to-end observability and actionable intelligence.

By embedding AppResponse into Riverbed IQ, organizations gain not only granular packet-level visibility, but also AI-driven insights across the entire IT stack to accelerate troubleshooting, assure performance, and optimize user experience.

Key Features

• Full Packet Capture & Analysis
  ▫️High-fidelity capture for deep forensic investigations.
  ▫️Lossless packet recording up to high-speed data center links.
• Application Observability
  ▫️Visibility into 2,000+ applications, SaaS, and cloud workloads.
  ▫️Transaction analysis, response time decomposition (client, network, server, app).
• Adaptive AI & AIOps Integration
  ▫️AI-driven anomaly detection and intelligent baselining.
  ▫️Actionable insights prioritized within the Riverbed IQ platform.
  ▫️Noise reduction through correlation across packets, flows, and user experience data.
• Unified AIOps Platform (Riverbed IQ)
  ▫️Combines AppResponse (packets) + NetProfiler (flows) + Aternity (DXP).
  ▫️Provides a single pane of glass for IT, NetOps, and SecOps teams.
  ▫️Supports hybrid and multi-cloud infrastructures.
• Cloud-Ready Deployment
  ▫️Virtual or physical appliances.
  ▫️Native integration with AWS and Azure.

Benefits for the Client

• Faster problem resolution – AI + packet evidence reduces MTTR dramatically.
  
• Proactive observability – anomalies detected before end-users are impacted.
  
• Unified insights – one AIOps platform covering digital experience, flows, and packets.
  
• Hybrid visibility – from on-premises to multi-cloud environments.
• Optimized operations – actionable intelligence guides IT priorities and resources.

Why Riverbed AppResponse (in IQ) is Different ?

• Integrated AIOps – part of Riverbed IQ, not a standalone tool.
  
• Actionable Intelligence with Adaptive AI – moves from detection to guidance.
  
• Comprehensive observability – combines packets, flows, and user experience.
  
• Cloud-native ready – AWS, Azure, and hybrid deployments supported.
  
• Enterprise-proven – deployed in Fortune 500 enterprises and complex networks worldwide.

Typical Use Cases

• Detect SaaS degradation with AI-driven anomaly detection.
• Troubleshoot hybrid WAN or SD-WAN application delivery.
• Investigate compliance or security incidents with packet-level forensics.
• Correlate user complaints (Aternity) with network flows (NetProfiler) and packet details (AppResponse).
• Optimize IT resources with AIOps-driven prioritization in Riverbed IQ.

Services & Support (What We Offer)

• Observability Assessment – identify gaps in end-to-end visibility.
  
• Deployment Services – integrate AppResponse into Riverbed IQ with NetProfiler and Aternity.
  
• AIOps Workshops – configure AI baselines and actionable insights.
  
• Optimization Services – fine-tune analytics, dashboards, and workflows.
  
• Managed Observability – deliver Riverbed IQ observability as-a-service.