Aternity Mobile Experience - View more...
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Key Features
- End-to-End Mobile Monitoring
▫️ Visibility into mobile app startup times, transaction success rates, crashes, and errors.
▫️Device health monitoring (battery, CPU, memory, OS version). - Network & Connectivity Analytics
▫️Performance metrics across 4G/5G, Wi-Fi, and roaming networks.
▫️Detects issues linked to poor coverage, latency, or unstable connections. - User-Centric Experience Metrics
▫️Real-time tracking of session quality, response times, and app performance per user.
▫️Correlates digital experience with business outcomes (engagement, transactions, retention). - Multi-App, Multi-OS Coverage
▫️Supports iOS and Android apps.
▫️Compatible with enterprise and customer-facing apps (internal productivity, customer portals, e-commerce, banking apps). - AI-Powered Insights
▫️Baselines typical performance and detects anomalies automatically.
▫️Provides actionable intelligence to prioritize fixes and optimize mobile journeys.
Benefits for the Client
- For Employees – assure reliable access to corporate apps (Teams, Salesforce, productivity apps) on mobile devices.
- For Customers – deliver superior experience on mobile portals and apps, improving satisfaction and loyalty.
- For IT & Business – gain visibility into mobile usage, detect issues faster, and reduce support costs.
- For Security & Compliance – ensure device/app versions are compliant and aligned with corporate policies.
Why Aternity Mobile Experience is Different ?
- Mobile-first DEM – one of the few platforms to provide true end-to-end visibility on mobile.
- Holistic coverage – integrates employee and customer-facing mobile experiences in one solution.
- AI-driven prioritization – guides IT and DevOps to focus on what impacts users most.
- Unified with Riverbed IQ – correlated with AppResponse (packets), NetProfiler (flows), and Aternity DEM for full observability.
- Business impact – links mobile performance to engagement, conversion, and retention metrics.
Typical Use Cases
- Troubleshoot poor performance on mobile banking or e-commerce apps.
- Ensure smooth mobile access to enterprise SaaS apps for hybrid workers.
- Monitor 5G/roaming performance for mobile workforce in the field.
- Detect and fix app crashes or slowdowns before they impact customers.
- Benchmark mobile app performance across regions, OS versions, or devices.
Services & Support (What We Offer)
- Mobile Experience Assessment – identify gaps in mobile app and device performance.
- Deployment Services – integrate Aternity Mobile Experience with existing DEM environments.
- Mobile Analytics Workshops – configure dashboards, AI baselines, and custom KPIs.
- Optimization Services – tune reporting for both IT and business stakeholders.
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