Hawkeye Software Suite - View more...
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Key Features
- Active End-to-End Monitoring
- Simulate real traffic (voice, video, web, SaaS, API) across LAN, WAN, internet, and cloud.
- Validate application performance from the user’s perspective.
- Multi-Protocol & Multi-Service Coverage
- VoIP, video conferencing, web, DNS, HTTP(S), SaaS apps (Office 365, Salesforce, etc.).
- End-to-end performance KPIs: latency, jitter, packet loss, MOS (Mean Opinion Score).
- Flexible Deployment
- Software agents deployable on-premises, in branch offices, data centers, or cloud (AWS, Azure, GCP).
- Hardware probes available for high-performance test points.
- Centralized Management & Analytics
- Unified dashboard to configure, manage, and visualize performance metrics.
- Role-based access and multi-tenant support for service providers.
- Integration & Automation
- API-driven integration with ITSM, observability, and automation frameworks.
- Integration with Keysight Vision NPBs and Ixia test solutions for unified visibility.
Benefits for the Client
- Proactive assurance: detect performance degradation before it impacts real users.
- Reduced MTTR: synthetic tests accelerate root cause identification.
- Improved SLA compliance: continuously validate service delivery and user experience.
- Hybrid ready: monitor across datacenter, WAN, SaaS, and multi-cloud environments.
- Scalable visibility: deploy agents anywhere — branch, remote sites, or global cloud PoPs.
Why HawkEye is Different ?
- Active, not passive: creates its own traffic to proactively measure performance.
- Wide service coverage: from VoIP to SaaS, unlike tools limited to HTTP checks.
- Cloud-native deployment: probes available in public cloud marketplaces.
- Part of Keysight ecosystem: integrates with Vision NPBs, test tools, and visibility stacks.
- Multi-tenant architecture: ideal for service providers offering managed assurance services.
Typical Use Cases
- Proactively validate SaaS performance (e.g., Microsoft 365, Salesforce).
- Monitor VoIP and collaboration services (Zoom, Teams, Webex).
- Ensure WAN/SD-WAN performance across branch offices.
- Validate cloud application delivery in AWS, Azure, GCP.
- Provide SLA assurance for managed service providers.
Services & Support (What We Offer)
- Monitoring Assessment – identify blind spots and define HawkEye deployment strategy.
- Deployment Services – rollout HawkEye agents across hybrid environments.
- Integration Workshops – connect HawkEye with ITSM, SIEM, or observability platforms.
- Training & Enablement – empower IT teams to configure and interpret HawkEye tests.
- Managed Services – provide HawkEye as a managed assurance solution.
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