Observability Cloud

“Measure, monitor, and assure digital experience across web, mobile, and APIs.”

What it covers ?

Real User Monitoring (RUM)

• Web RUM: capture Core Web Vitals, page load times, navigation errors, and JavaScript exceptions.
• Mobile RUM: monitor app start times, crashes, ANRs, and network calls on iOS & Android.
• Correlation: link frontend sessions to backend traces for end-to-end troubleshooting.

Synthetic Monitoring

• Uptime checks: validate availability of single URLs from global vantage points.
• Multi-step transactions: emulate user journeys such as login, search, or checkout.
• API tests: measure response times, validate SLAs, and detect dependency failures.
• CI/CD integration: run synthetic tests in pipelines to prevent regressions before release.

Benefits

• Detect issues before they impact customers.
• Correlate front-end experience with backend performance.
• Validate and enforce SLAs/SLOs with proactive monitoring.
• Benchmark web and mobile app performance across geographies and competitors.

Why it matters ?

Splunk combines RUM, Synthetics, APM, and Infrastructure Monitoring in one platform, providing both outside-in (user perspective) and inside-out (system perspective) coverage of digital experience.

OpenTelemetry-native

• Based on industry open standards with a supported OTel Collector and SDKs.
• Standardizes collection of metrics, traces, and logs.
• Ensures portability and avoids vendor lock-in.

Data Control & Cost Management

• NoSample™ tracing: capture 100% of traces while retaining critical fidelity.
• Data shaping: aggregate, filter, and downsample telemetry at the collector.
• Routing flexibility: send data to Splunk, S3, Kafka, or third-party tools.
• Cost governance dashboards: monitor ingest volume and retention for cost optimization.

Benefits

• Preserve high-value traces (e.g. checkout, payments, APIs) while optimizing less critical data.
• Scale observability without runaway costs.
• Align data strategy with both engineering requirements and financial constraints.
• Maintain flexibility to adapt as infrastructure evolves.

Why it matters

Splunk empowers enterprises with open instrumentation and cost governance to achieve observability at scale without compromising fidelity or flexibility.