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Key Features
- Global & Private Test Agents
- Hundreds of public agents worldwide + deployable private agents in branch offices, datacenters, and cloud VPCs.
- Full coverage of hybrid and multi-cloud environments.
- Application & Protocol Testing
- Tests for HTTP/S, DNS, VoIP, video, API endpoints, routing paths, and SaaS performance.
- Supports continuous monitoring and ad hoc troubleshooting.
- Network Path Visibility
- Integrated traceroute and BGP visibility to correlate application issues with routing problems.
- Detects peering or transit anomalies impacting user experience.
- Alerting & Dashboards
- Real-time alerts when thresholds for latency, loss, or availability are exceeded.
- Customizable dashboards for user experience KPIs.
- Integration with Kentik Observability
- Correlates synthetic results with real flow telemetry, device health, and routing data.
- Provides unified visibility for both proactive and reactive troubleshooting.
Benefits for the Client
- Catch issues before users do: proactive testing detects degradations early.
- Faster troubleshooting: pinpoint whether the problem lies in the app, network, or internet.
- SaaS & Cloud assurance: validate the performance of critical services like M365, Salesforce, AWS.
- Global + local visibility: combine public test nodes with enterprise private agents.
- Continuous improvement: validate SLA compliance and benchmark providers.
Why Kentik Synthetic Monitoring is Different ?
- Integrated with observability: not a standalone tool, but part of Kentik’s flow/device/security ecosystem.
- Multi-domain coverage: app, DNS, routing, SaaS, and network path in one platform.
- Hybrid-ready: test from both the internet and enterprise vantage points.
- Business-aware: aligns monitoring results with user experience and cost impact.
- Highly scalable SaaS delivery: deploy in minutes, scale globally.
Typical Use Cases
- Proactively monitor SaaS application performance for remote users.
- Detect and troubleshoot DNS or BGP issues before they impact customers.
- Validate VoIP and video call quality across sites and providers.
- Benchmark cloud and transit providers for SLA compliance.
- Combine synthetic + flow analytics for holistic observability.
Services & Support (What We Offer)
- Synthetic Monitoring Assessment – identify gaps in current UX monitoring.
- Deployment Services – rollout public + private Kentik agents.
- Dashboard Workshops – tailor UX dashboards for IT and business teams.
- Managed Synthetic Monitoring – proactive monitoring as-a-service.
